Training:
Awareness Course: ISO 9001
Course Name:
QMS Slides including Exercises
ISO 9001 standard
Certificate of course completion
Duration:
1 Days
Learning Outcomes:
By the end of the course you will be able to:
Describe the key areas of ISO 9001 and how they relate to each other
List the characteristics of an effective management system
State the potential business benefits of a QMS based on ISO 9001
Who Should Attend?
This one day course is ideal for those who want a thorough understanding of ISO 9001. Course content includes the eight principles of quality management, model for a process based management systems, requirements of ISO 9001:2008, and managing processes with the goal of improving business performance.
A Third Party Assessor or Lead Assessor
Responsible for undertaking audits of suppliers/sub-contractors
Responsible for implementing internal audits and audit programs
Responsible for implementing the ISO 9001 series of standards
Course content:
A brief discussion upon ISO 9000 Standards series
8 Quality Management Principles
Process Approach including the PDCA Cycle
Auditing against ISO 9001 Standard Requirements
Quality Management System documentation
Auditing Standard ISO 19011 requirements
Roles and Responsibilities of Auditor
Audit Planning
Checklists, Non Conformance Reports
Audit Reporting
Final Team Meeting / Follow-up
Verification / Audit Records
Accreditation / Certification and Auditor Registration
Exercises, case study etc
Course Examination
Course Structure:
The course is highly participative and will enable delegates to build on existing skills. Emphasis is placed on practical application of assessment knowledge and skills. Realistic case studies allow delegates to apply skills and knowledge to all stages of the assessment process. This course has been designed with input and feedback internationally from a number of trainers, customers and training consultants.
